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PC World

In Tunbridge Wells, Kent.

This is a review and a bit of a rant. This place seriously needs sorting out because the state that’s in in at the moment is absolutely ridiculous. Last week I went into the Tunbridge Wells branch of PC World for a digital camera. After hanging around for about 10 minutes looking purposefully like I needed some help, I stopped a sales assistant who seemed to be passing us deliberately looking in the opposite direction. Unlike all the other staff who all seemed to be 15, this lady was in her thirties I should think, so I was hopeful for a little useful advice. I asked to look at the camera I was interested in. It seemed good value for money – there was a big poster advertising £100 off, It was the Olympus C500 (The offer’s probably still on actually). We were especially impressed because it had a lithium battery. AAs run out in a second so this was a big selling point for us.

None of the cameras we looked at had working batteries, so we couldn’t try out any of the functions. When I asked about which modes could be selected, the lady said, ‘I don’t know. When you buy it it will come with a manual.’ Well that’s a good load of help! So we went away to look up reviews of the little Olympus and were a bit confused by the fact that the ones we found had AA bateries listed but just assumed it was their mistake. So we go back to PC World with 5 minutes to go before we have to pick up the kids from school. We hang around waiting for someone again; and whilst waiting I study the small print on the label under the camera on the shelf behind the camera; and realise she’s only showed us the wrong fucking camera! So we left empty handed as we’d run out of time; and later bought the camera we wanted elsewhere.

Then today, my husband went over there for a mouse for his laptop. All the staff were teenagers and once again he had to search for assistance. This is how the conversation went:

Chris: Excuse me, could you tell me if you have any Micosoft cordless laptop mice?

PC World dimwit: Oh there’s be over there somewhere. (pointed vaguely)

Chris: Well I’ve seen the space where they should be on the shelf. Do you have any anywhere else?

PC World Dimwit: I shouldn’t think so.

And he walked away!

Chris didn’t have time to call him back or try someone else. So Ebay will be getting our custom for that item instead.

Sort it out Tunbridge Wells! We’ve been to PC World in Chatham and also Thurrock, and they were fine.

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